End-to-End Launch Process
How a new account goes from sale → live. Current as of 2026-06-01. Two tracks: the self-serve Glitch fleet and the Done-For-You (AI Operator Integration).
Track A · Glitch fleet (self-serve tiers)
For a sub-account owner buying a Glitch plan directly.
- Choose a tier & pay via its Stripe checkout link — Friends & Family $99 / Beta $197 (private, invite-only) or Starter $297 / Pro $497 / Agency $999 +$99/sub (public). Stripe webhook fires (HMAC-verified).
- Provisioning kicks off — GHL SaaS Configurator creates / attaches the sub-account, applies the Glitch snapshot, and attaches the plan.
- Glitch engine spins up — a per-tenant tool-engine process under PM2 on port 91xx, routed by nginx at
/ghl/{locationId}/. ~834 GHL tools available.
- AI credit — customer-prepaid AI credit is loaded in advance (new accounts). No shared key.
- Owner finalizes — taps the finalize link → submits their GHL Private Integration Token (PIT) so Glitch can write to the CRM + conversations.
- Connect channels — Telegram bot, Discord, WhatsApp/SMS, and/or the web Ask-AI widget. Every channel forwards to
/api/specialist/invoke — one Glitch brain, any channel.
- Live — Glitch (master + 22 specialists) is operating the CRM 24/7. Health + AI usage show in the operator dashboard Fleet panel.
Track B · Done-For-You (AI Operator Integration)
For an agency/business buying the managed Claude×GHL operator (BridgeBotz layer). Sold via a call, not a self-serve link.
- Book Demo & Setup — via the booking link (calendar payment collection). This is the entry point; there is no self-serve SaaS link.
- Scoping call — choose Managed ($2,500/mo + $199/mo per managed sub-account, white-label on our CRM) or BYO-CRM ($1,500/mo, we run your Claude fleet on your own CRM). Setup scope (AI Agency Setup $5–10K+) is decided here.
- Invoice — setup + first month invoiced (the $5–10K+ setup is quoted at the meeting → invoice sent; not a payment link).
- Provision — Managed: we stand up / manage their fleet on our CRM (stacks on an Agency Glitch plan). BYO-CRM: we connect the Claude management layer to their CRM. Customer brings their own AI / Claude API key (no AI rebill).
- Configure — agents, workflows, channels, and KB set up to their business; the management layer (BridgeBotz) runs the fleet.
- Go-live + monthly — operator runs 24/7; monthly results recap.
Reference
- Channels all route to
POST /api/specialist/invoke (thin-forwarder).
- CRM/conversation writes use the per-tenant PIT; funnels/payments via the OAuth marketplace app (single-flight refresh).
- Full architecture & auth detail → the Systems Manual.
Confidential — internal launch reference. Pricing canon locked 2026-05-31.